How Oraia works, and what it does not.

Oraia is a health-literacy tool built by Genoryx. It accepts inputs through three flows — a guided questionnaire, a blood-report PDF upload, or a face photograph — and returns a structured biological-age estimate, organ-system summary, and educational explanations of biomarker patterns. Oraia is not a diagnostic device, not a prescription engine, and not a substitute for clinical evaluation by a Registered Medical Practitioner. Every assessment is reviewed by a Genoryx physician before any clinical recommendation reaches a member.

Oraia is multi-vendor. Language understanding and synthesis runs primarily on Google Gemini models (3.1 family) via the Vercel AI Gateway. OpenAI GPT-5.4 is used as a fallback for vision tasks (blood-report optical character recognition, face-photo skin analysis). Anthropic Claude Opus 4.7 is used for selected long-context analytical steps. All calls are routed through Vercel AI Gateway, which sits in front of the providers and lets Genoryx switch models without changing client behaviour.

Application code runs on Vercel (Frankfurt / Mumbai edge regions; database in ap-south-1, Mumbai). LLM inference for Google Gemini executes in Google Cloud regions that Vercel AI Gateway selects automatically; OpenAI and Anthropic calls execute in the providers' US infrastructure. Until India-region inference becomes generally available for the model tiers we depend on, some prompts and outputs cross international borders. We do not transfer raw blood-report PDFs or face photographs to providers — only structured extractions and prompt context.

Per flow: (1) Questionnaire — your answers to up to 56 health-and-lifestyle questions, your declared age and sex, and a session identifier; (2) Blood-report upload — the parsed numeric values from the PDF you provide (e.g., HbA1c, LDL, fasting glucose). The original PDF is processed in-memory and not retained as a binary; (3) Face photograph — a low-resolution feature vector extracted from your image, plus the image is retained for physician review when you opt in. We also log non-identifying telemetry (timestamp, anonymised IP via SHA-256 hash, browser fingerprint hints) for abuse prevention.

Member-account submissions are retained for the duration of your membership plus 24 months after the last interaction, or until you request deletion under DPDP §13 (whichever is earlier). Anonymous one-off Oraia trials (without an account) are retained for 12 months unless tied to a subsequent member account. Aggregated, fully de-identified statistics may be retained indefinitely for product improvement.

No. Genoryx routes all LLM calls through Vercel AI Gateway and selects provider tiers that contractually exclude submitted prompts and outputs from being used to train provider foundation models. We do not fine-tune any foundation model on member health data. If a future product feature would require model fine-tuning, we will obtain separate, granular consent before any member data is included.

Oraia does not prescribe medication, does not order or interpret peptide therapy, does not recommend stem-cell or unapproved cellular therapies, does not provide emergency medical advice, and does not replace consultation with a physician. If your inputs suggest an urgent medical concern (chest pain, severe headache, suicidal ideation, anaphylaxis-pattern symptoms), Oraia escalates immediately with crisis-line numbers and does not return its usual outputs. Oraia is positioned as health literacy and triage support, not telemedicine.

Every Oraia output that contains a biological-age estimate, organ-system score, or actionable suggestion is queued for review by a Genoryx physician. Members typically receive physician-reviewed annotations within 24-48 hours of submission. For account-linked submissions, physician comments are appended to the original Oraia output and visible in your member dashboard. For anonymous trials, no individualised physician review is performed unless you create an account.

Oraia is not telemedicine. Under the NMC Registered Medical Practitioner (Professional Conduct) Regulations 2023, telemedicine consultations require a registered practitioner-patient relationship and follow specific record-keeping and prescription rules. Oraia outputs are educational health-literacy material reviewed by Genoryx physicians — they are not a substitute for the consultation, examination, or prescription steps that constitute telemedicine. Members who want a formal teleconsultation can book one separately through /contact.

Under DPDP Act 2023 §11, you have the right to confirmation, access, correction, and erasure of your personal data. To exercise these rights, write to privacy@genoryx.com from the email associated with your account. We respond within 7 working days. Account holders can also request a structured export of Oraia inputs and outputs from their member dashboard. Anonymous trials cannot be retrieved post-hoc because no identifier links the submission to you.